When attempting to send your paychecks to ViewMyPaycheck, you get the following error:

Application Selection failed with unrecoverable errors.  ERRORS: Insufficient permissions (Error 3, Detail: Your permission level for this application does not allow you to access that page)

 

This can be caused by a few things, please follow these steps to resolve:

1. Ensure you are using the correct User Id and Password when signing in.
   1. Go to www.ViewMyPaycheck.com and Sign In as the administrator.
   2. If successful, try to upload to ViewMyPaycheck again ensuring you are using the same User Id and Password.
2. A previously resolved bug, may have affect your database, do the following to repair it.
   1. Sign into ViewMyPaycheck as an administrator.
   2. Remove access, or invite one employee.
   3. Then try to upload to ViewMyPaycheck again.
3. If steps 1 and 2 above didn’t work, try the following:
1. In QuickBooks, click Employees>ViewMyPaycheck
2. On the ViewMyPaycheck up-loader screen, press the Sign Out link
3. On your keyboard hold down the CTRL+SHIFT keys click the Sign In button on the ViewMyPaycheck up-loader screen. It should display a support screen.
4. On the support screen click the first button to “forget send history”, and say YES if it asks if “are you sure”
5. Close the ViewMyPaycheck up-loader, close QuickBooks, close your internet browser.
6. Restart QuickBooks, and attempt to send to ViewMyPaycheck again.